You may return any product you are not completely satisfied with to Hawthorne Educational Services, Inc., within 30 days of receipt. Prior authorization must be obtained from the Customer Service Department for all returns. The return must be accompanied by a packing slip and be in unmarked, unused, and salable condition to receive a refund or credit. Return shipping costs are the responsibility of the customer. A 10% restocking fee will be charged.

Opened packages of forms cannot be returned.

Software that has been opened cannot be returned.

Quick Scores that are downloaded are non-refundable

All bookstore/reseller orders will be processed on a non-returnable basis. Bookstores/resellers must prepay all orders.

Phone: 800-542-1673
Fax: 800-442-9509
Email: info@hawthorne-ed.com

Orders may be placed on this website or by calling (800) 542-1673; using a Visa, MasterCard, or Discover.

Purchase orders may be faxed to 800-442-9509; emailed to orders@hawthorne-ed.com; or mailed to the address below. A copy of the official purchase order is required.

Hawthorne Educational Services, Inc.
800 Gray Oak Drive
Columbia, MO 65201.

We are required to collect sales tax from California, Georgia, and Missouri customers. If you are tax exempt, we must have the certificate on file in order to process your order tax free. Please forward a copy of your Tax Exempt Certificate with your order.

Bookstores/resellers must prepay.

U.S. ORDERS ARE SHIPPED PROMPTLY
Except for weekends and holidays, orders are normally shipped the next business day.

INTERNATIONAL ORDERS
International customers must prepay and should allow approximately 3 weeks for delivery.

Order Form

If your browser is unable to display the form, click the "Get Acrobat Reader" button at the bottom of this page. Follow the instructions and return here to download the order form.

Privacy Policy

View the map of FedEx transit times HERE

RATING FORMS:
It is always permissible to photocopy completed rating forms as a means of sharing information about a student with parents, teachers, and or physicians, or to keep a copy in the student's file.

We will not grant permission to copy and handout any other information from the scales. The material is copyright protected.

INTERVENTION MANUALS:
While it is not permissible to reproduce pages of our intervention manuals for distribution, Appendix/Forms pages are designed to be reproduced and may be copied.

Our intervention manuals are available on CD-ROM and are Windows®-compatible products that provide printouts of interventions chosen for each student’s specific behavior problems for the development of the student’s IEP. It is an excellent way to share various intervention strategies with your teachers.

Any other request must be put in writing.

Email: info@hawthorne-ed.com

Fax: 800-442-9509

Mail:
Hawthorne Educational Services, Inc.
800 Gray Oak Drive
Columbia, MO 65201

Please use the email link below if you would like to comment or make suggestions regarding Hawthorne Educational Services, Inc. products.

Email: info@hawthorne-ed.com